Privacy policy
Privacy Policy for Ahava
Effective Date: 25-03-2025
Ahava (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit and interact with our website www.ahava.com (the “Website”). By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our Website:
Personal Information: This includes information such as your name, email address, phone number, shipping and billing addresses, payment information, and any other details you provide when you make a purchase, sign up for newsletters, or contact us.
Non-Personal Information: This includes information about your use of our Website, such as your IP address, browser type, device type, pages visited, time spent on the Website, and other similar data. This information helps us improve the performance of our Website and understand how users engage with it.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that allow us to recognize you on return visits. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process transactions and fulfill your orders.
To provide customer support and respond to inquiries.
To send marketing communications, such as newsletters, promotions, and product updates (you may opt-out at any time).
To improve our Website’s functionality, security, and performance.
To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who help us operate our Website and fulfill services such as payment processing, shipping, and email marketing. These service providers are only authorized to use your information for the purposes we specify.
Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or regulatory requirements.
Business Transfers: If Ahava is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we have about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
6. Third-Party Links
Our Website may contain links to third-party websites that are not owned or controlled by Ahava. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under the age of 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on our Website and indicate the effective date of the update. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at: